Workshop on Navigating Conflict and Difficult Conversations
This workshop from the Mental Health Education and Resource Centre (MHERC) will equip you with key skills that can help you manage conflict and transform challenging conversations into constructive and beneficial discussions. Whether you encounter difficult conversations in your professional or personal life, the techniques you will learn from facilitator Sharon Bennett will empower you to navigate through them effectively.
Date: Thursday 27th February 2025.
Time: 9am to 1pm.
Location: MHERC (Level 1 at 12 Hazeldean Street, Addington) or online through Zoom.
Cost: $149 including GST per person.
Find out more about this workshop on navigating conflict and difficult conversations, including how to register.
This workshop will cover:
- The nature of conflict and its impact;
- The importance of addressing conflict and having challenging conversations;
- The influence of perceptions, assumptions, personality types and communication styles;
- How you can improve relationships through open and honest dialogue;
- Effective communication techniques such as active listening, empathy and assertiveness;
- Strategies for managing emotions during difficult or uncomfortable conversations;
- Strategies to reframe conflict and turn confrontations into positive and productive discussions; and
- How to apply these skills in real-life situations.