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Residents say Selwyn is a great place to live

Wednesday, December 16, 2020   Posted in: Signatory Notice Board By: Administrator With tags: survey, services, wellbeing

Selwyn District Council media release: 15th December 2020

Selwyn remains a great place to live according to most Selwyn residents.

The Council’s annual survey of residents this year shows 92 percent of people surveyed thought Selwyn was ‘a great place to live’ - consistent with the results in 2018 (91%) and 2019 (93%).

Three quarters of residents surveyed also said they felt a sense of belonging and community.

Mayor Sam Broughton says the results reflect the positive feel of the district.

“I’m delighted the people of Selwyn think this is a great place to live, in particular as we continue to grow at such pace. We’re constantly thinking about the future for all our communities across Selwyn, the challenge ahead is how we maintain our high standards as we grow”.

Residents were asked to rate a range of Council services and facilities, with rubbish collection (94% rated good or very good), recycling (90%), playgrounds (86%), libraries (85%) and parks and reserves (84%) the highest rated services.

All areas of the Council’s water services—covering drinking, waste and storm water—saw increases in satisfaction among users.

Satisfaction decreased for community-run swimming pools (down 10%), local urban roads (down 5%), and public halls (down 4%).

Overall 63 percent of residents rated the Council’s performance as good or very good.

The survey notes that the impacts of the COVID-19 pandemic are unclear, but it was undertaken in July - soon after lockdown when a number of Council services were closed or reduced.

Council Chief Executive David Ward says the Council is looking closely at ways to address the issues raised in the survey.

“We are always looking to improve the service we deliver to our community and we have taken account of this feedback in our planning for services in the coming year and further ahead.”

The survey was carried out by independent research company Research First, and surveyed 624 people using telephone, cellphone and online surveys.

The full residents’ survey is available on Selwyn District Council website.

A summary infographic with some results from the 2020 Selwyn Residents Survey.